Privacy Policy

Pottinger Steel Works respects the privacy of all personal information. Purchasing from us is safe and secure, we do not share, rent or sell any information that may be collected during any part of our business transactions.

Return Policy

Pottinger Steel Works assumes all responsibility for delivering goods in accordance with your specifications. In the rare event you receive a product that's not as specified in your order the cost of return and replacement is paid entirely by us, including all shipping costs. However, a product cut and shipped in accordance with your specifications represents a final sale and cannot be returned.

The sole and exclusive remedy for any non-conformance or defect in goods shall be limited to replacement of the goods or repayment of the purchase price of the goods. All claims of alleged non-conformance to specifications or product defects must be made in writing within thirty (30) days after Buyer’s receipt of goods. Failure to give written notice within the applicable time period shall be an absolute and unconditional waiver of Buyer’s claim for such non-conformance or defect.